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Cloud sync transfer of files fails with "Unknown system error -524"

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Category:
cloud-sync
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bluexp
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Applies to

  • Cloud Sync
  • ANF

Issue

  • Cloud sync transfers fail with error "Unknown system error -524"
 
Cloud sync transfer of files fails with
 
  • Data Broker failed logs show "Unknown system error -524" when data broker is sending SMB calls to ANF

[INFO] [SCANNER] [13] [1999] [61bxxxxxxxxxxxxx] [LIST] FAILED source { cifs: { host: '10.xx.xx.xx', share: '/z2-prd-OT-J', version: '2.1', provider: 'anf', workingEnvironmentId: '70xxxx-xxxx-xxx-xxxx', path: 'C8_BUFFER_PARTITION_03/77/58/55' } }  and target:  { cifs: { host: '10.xx.xx.xx', share: '/z1-prd-OT-J', version: '2.1', provider: 'anf', workingEnvironmentId: '70xxxx-xxxx-xxx-xxxx', path: 'C8_BUFFER_PARTITION_03/77/58/55' } } [Error: Unknown system error -524: Unknown system error -524, scandir 'mnt/61b863c0a06959d3a5d71337/d801c4e3-29aa-4d94-8e9f-5a9403d762df_trg/C8_BUFFER_PARTITION_03/77/58/55'] { errno: -524, code: 'Unknown system error -524', syscall: 'scandir', path: 'mnt/61b863c0a06959d3a5d71337/d801c4e3-29aa-4d94-8e9f-5a9403d762df_trg/C8_BUFFER_PARTITION_03/77/58/55' }

[INFO] [SCANNER] [16] [2024] [61bxxxxxxxxxxxxx] [LIST] FAILED source { cifs: { host: '10.xxx.xx.xx', share: '/z2-prd-OT-L', version: '2.1', provider: 'anf', workingEnvironmentId: '70xxxx-xxxx-xxxx-xxxxx', path: 'F2_BUFFER_PARTITION_100/81/89/60' } }  and target:  { cifs: { host: '10.xxx.xx.xx', share: '/z1-prd-OT-L', version: '2.1', provider: 'anf', workingEnvironmentId: '70xxxx-xxxx-xxxx-xxxxx', path: 'F2_BUFFER_PARTITION_100/81/89/60' } } [Error: Unknown system error -524: Unknown system error -524, lstat 'mnt/61b86421a06959d3a5d7368d/d801c4e3-29aa-4d94-8e9f-5a9403d762df_trg/F2_BUFFER_PARTITION_100/81/89/60/006CB1B9'] { errno: -524, code: 'Unknown system error -524', syscall: 'lstat', path: 'mnt/61b86421a06959d3a5d7368d/d801c4e3-29aa-4d94-8e9f-5a9403d762df_trg/F2_BUFFER_PARTITION_100/81/89/60/006CB1B9' }

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