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BlueXP Copy & Sync transfer fails with "Error: EACCES: permission denied"

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cloud-sync
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bluexp
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Applies to

  • BlueXP Copy & Sync
  • SMB

Issue

Cloud sync transfer fails with Error: EACCES: permission denied

Cloud sync transfer fails with Error: EACCES: permission denied

  • Data Broker Failed logs show error 'EACCES' when Data Broker attempted to rename the temporary file (.host.trc_2QuQE9P_netapp) to the original file name (host.trc) as in Source

[INFO] [TRANSFERRER] [2] [7706] [61xxxxxxxxxxxxxx] [COPY] FAILED: source { cifs: { host: '10.216.yy.xx', share: '/source', version: '2.1', provider: 'cifs', path: 'test' } } target: { cifs: { host: '10.216.yy.xx', share: '/dest', version: '2.1', provider: 'cifs', path: 'test' } } entry: { path: 'host.trc', type: 'FILE', size: 2932, mode: 33206, uid: 0, gid: 0, mtimeSec: 1643877641, creationTimeSec: 1643972121, cifsAcl: 'ACL:Everyone@WORLD AUTHORITY:ALLOWED/I/FULL', tempEntryName: '.host.trc_2QuQE9P_netapp' } [Error: EACCES: permission denied, rename 'mnt/61dd399e642a14f74f385720/bc9b568d-df8a-4da9-8ab6-93ad2b93d4f6_trg/test/.host.trc_2QuQE9P_netapp' -> 'mnt/61dd399e642a14f74f385720/bc9b568d-df8a-4da9-8ab6-93ad2b93d4f6_trg/test/host.trc'] { errno: -13, code: 'EACCES', syscall: 'rename', path: 'mnt/61dd399e642a14f74f385720/bc9b568d-df8a-4da9-8ab6-93ad2b93d4f6_trg/test/.host.trc_2QuQE9P_netapp', dest: 'mnt/61dd399e642a14f74f385720/bc9b568d-df8a-4da9-8ab6-93ad2b93d4f6_trg/test/host.trc' }

  • Data Broker Failed logs show error 'EACCES' when Data Broker attempted to open the file from SRC 

[INFO] [TRANSFERRER] [10] [3254492] [612xxxxxxxxxxxx] [COPY] FAILED: source { cifs: { host: '10.xx.xx.xx8', share: '/sapmnt', version: '2.1', provider: 'anf', workingEnvironmentId: '70xxxxx-xxxx-xxxx-xxx-xxx', path: 'JP1/SYS/global/AdobeDocumentServices_22032022/lib' } }target: { cifs: { host: 'targethost', share: '/G$', version: '2.1', provider: 'cifs', path: 'sapmnt/JP1/SYS/global/AdobeDocumentServices_22032022/lib' } } entry: { path: 'log.pdf', type: 'FILE', size: 14984, mode: 33206,uid: 0, gid: 0, mtimeSec: 1568472395, creationTimeSec: 1645870225, tempEntryName: '.log.pdf_yXVWuhe_netapp' } [Error: EACCES:
permission denied, open 'mnt/612xxxxxxxxxxxx/f9xxxx-xxx-xxx-xxx-xxxxx_src/JP1/SYS/global/AdobeDocumentServices_22032022/lib/log.pdf']{ errno: -13, code: 'EACCES', syscall: 'open', path:'mnt/612xxxxxxxxxxxx/f9xxxx-xxx-xxx-xxx-xxxxx_src/JP1/SYS/global/AdobeDocumentServices_22032022/lib/log.pdf' }

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