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NetApp Knowledge Base

NSS key ID was not found for resource ID

Views:
162
Visibility:
Public
Votes:
1
Category:
cloud-manager
Specialty:
bluexp
Last Updated:

Applies to

  • Cloud Manager
  • Cloud Manager API
  • License Management
  • BYOL License

Issue

When trying to add a new BYOL license, Cloud Manager gives an error:
 
{"error":"credentialserror","message":"Nss key id was not found for resource id WorkingEnvironment-xxxxxxx"}
 
Capture01Blurred.png
 
When trying to add it via REST API, getting error:
 
{"message": "Failed to extract Access Token from Authorization header",
"causeMessage": "OnCloudAuthenticationException: Failed to extract Access Token from Authorization header"}
 
Capture02Blurred.png
 

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