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How to collect HAR file from various browsers

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Applies to

  • HAR (HTTP Archive) files
  • Cloud Manager GUI
  • System Manager

Description

Procedure to collect HAR files from various browsers to help troubleshooting Cloud Manager from GUI.

HAR is the short form for HTTP ARchive format, which tracks all the logging of web browser's interaction with a site.

HAR files can help expedite troubleshooting issues specifically for problems listed below:

  • Performance Issue: slow page load, timeout when performing certain task
  • Page rendering : incorrect page format, missing information

  • It is highly recommended to generate multiple HAR files for comparison. Below are guidelines for effective information gathering:

  • Generate a HAR file for an unaffected page (without performance issue or page rendering issues).
  • Generate a HAR file for an affected page. Generate multiple times to get the better average and capture the consistent timing

This procedure may also be followed to help troubleshoot System Manager.

 

 

 


 

 

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