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Cloud backup services are unavailable after connector upgrade

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Applies to

  • NetApp Cloud Manager v3.9.6/1
  • NetApp Cloud Backup
  • Proxy
  • SSL certificate

Issue

• Backup & Restore services are down after connector upgrade to 3.9.6/1

Cloud backup services are unavailable after connector upgrade

• Confirm that the cloudmanager_cbs service is not running:

[OCCM CLI]$ sudo su

[OCCM CLI]$ docker ps

CONTAINER ID   IMAGE     COMMAND    CREATED    STATUS    PORTS       NAMES

c4be009f753a   cloudmanagerinfraprod.azurecr.io/cloudmanager_cbs:production-a188f07-36   "docker-entrypoint.s…"   5 days ago          Up 18 minutes             80/tcp                                        cloudmanager_cbs
 

 

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