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Unable to see BlueXP Connector from SaaS and local UI shows Service unavailable
https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Unable_to_see_BlueXP_Connector_from_SaaS_and_local_UI_shows_Service_unavailable
Applies to BlueXP Connector Podman 4.9.4 Issue Users are not able to see the connector from the SaaS interface and the local UI of the connector is erroring with Service unavailable
What is a BlueXP Connector
https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/What_is_a_BlueXP_Connector
For example, when using Cloud Backup Service, the Connector does not pull the data to itself and then push it to object storage; it simply calls for the backup to occur and the data passes directly fr...For example, when using Cloud Backup Service, the Connector does not pull the data to itself and then push it to object storage; it simply calls for the backup to occur and the data passes directly from ONTAP to object storage. For example, if the Connector is in one subnet or region and a resource needs to be deployed into another subnet or region, the Connector needs to have functional network routing to those subnets or regions.
Failed to perform auto upgrade with error
https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Failed_to_perform_auto_upgrade_with_error
Applies to Cloud Manager Connector Firewall Issue Errors showing regularly on the Cloud Manager Timeline: Once every 30 minutes: Service Manager Upgrade Error:Failed to perform auto upgrade with error...Applies to Cloud Manager Connector Firewall Issue Errors showing regularly on the Cloud Manager Timeline: Once every 30 minutes: Service Manager Upgrade Error:Failed to perform auto upgrade with error: com.amazonaws.services.s3.model.AmazonS3Exception: Forbidden (Service: Amazon S3; Status Code: 403; Error Code: 403 Forbidden; Request ID: null; S3 Extended Request ID: null), S3 Extended Request ID: null Once an hour: Deploy New Service cloudmanager_cbs Failed "new version": ""
Access to Cloud Manager Local UI fails with error: Failed to initialize UI
https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Browser_is_not_able_to_access_Cloud_Manager_UI_error_Failed_to_initialize_UI
Access to Cloud Manager Local UI fails with error message: Failed to initialize UI. Cannot read property 'accountid' of null; Access to SaaS UI succeeds but working environment is not shown and conne...Access to Cloud Manager Local UI fails with error message: Failed to initialize UI. Cannot read property 'accountid' of null; Access to SaaS UI succeeds but working environment is not shown and connector is in inactive state
Unable to access on-prem GCP connector after successful install
https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Unable_to_access_on-prem_GCP_connector_after_successful_install
Applies to NetApp Cloud Manager (connector) Google Cloud Platform (GCP) On-Prem connector Issue After the connector software is successfully installed, users cannot access it via http://<SERVER_IP> t...Applies to NetApp Cloud Manager (connector) Google Cloud Platform (GCP) On-Prem connector Issue After the connector software is successfully installed, users cannot access it via http://<SERVER_IP> to finish up the setup.
Azure CVOs are in failed state due to SSLException error
https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Azure_CVOs_are_in_failed_state_due_to_SSLException_error
Azure CVOs are in failed state due to General SSLEngine problem or Connection attempt failed with SSLException, while trying to randomly access one of Azure certificates.
Is contributor access required for Cloud Manager?
https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Is_contributor_access_required_for_Cloud_Manager
Applies to Cloud Manager Microsoft Azure Connector Answer The required Azure credentials and permissions can be found here Additional Information additionalInformation_text
How to configue NO_PROXY in Docker
https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/How_to_configue_NO_PROXY_in_BlueXP
Applies to NetApp BlueXP(formerly Cloud Manager) Docker Connector v3.9.23/x and later Description This article describes how to configure NO_PROXY in Docker allowing for the connector software to bypa...Applies to NetApp BlueXP(formerly Cloud Manager) Docker Connector v3.9.23/x and later Description This article describes how to configure NO_PROXY in Docker allowing for the connector software to bypass the Proxy.
Connector deployed from AWS marketplace fails to initialize UI
https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Connector_deployed_from_AWS_marketplace_fails_to_initialize_UI
Applies to NetApp Cloud Manager Amazon Web Services (AWS) Proxy Issue After deploying a new connector from AWS Marketplace, trying to access the UI to continue with the initial setup will be prevented...Applies to NetApp Cloud Manager Amazon Web Services (AWS) Proxy Issue After deploying a new connector from AWS Marketplace, trying to access the UI to continue with the initial setup will be prevented by "Failed to Initialize UI" error:
OnCommand Data Warehouse ETL fails and user is unable to access the ‘Connectors’ window due to DWH password encryption file mismatch
https://kb.netapp.com/data-mgmt/OCI_Kbs/DWH_ETL_fails_and_user_is_unable_to_access_the_Connectors_window_due_to_DWH_password_encryption_file_mismatch
OnCommand Data Warehouse ETL fails and user is unable to access the ‘Connectors’ window due to DWH password encryption file mismatch. This issue is caused due to a conflict between the ‘Password encry...OnCommand Data Warehouse ETL fails and user is unable to access the ‘Connectors’ window due to DWH password encryption file mismatch. This issue is caused due to a conflict between the ‘Password encryption keys’ that are in the DWH server and what is currently being used by one or more of the OCI connectors.
Is it possible to use MFA for Cloud Manager login?
https://kb.netapp.com/Cloud/BlueXP/Cloud_Manager/Is_it_possible_to_use_MFA_for_Cloud_Manager_login
Applies to NetApp BlueXP NetApp Cloud Manager (connector) Multifactor Authentication (MFA) Federated access Answer When utilizing federated access, you can add MFA (at your company’s discretion) for h...Applies to NetApp BlueXP NetApp Cloud Manager (connector) Multifactor Authentication (MFA) Federated access Answer When utilizing federated access, you can add MFA (at your company’s discretion) for heightened security. For instructions see Federation Support Additional Information