Skip to main content
NetApp Knowledge Base

CVO support registration fails preventing upgrade using BlueXP UI

  1. Last updated
    Mar 20, 2024
  2. Save as PDF
Views:
108
Visibility:
Public
Votes:
0
Category:
cloud-manager
Specialty:
cloud
Last Updated:
3/20/2024, 4:17:05 PM

Applies to

  • BlueXP
  • Cloud Volumes ONTAP (CVO)
  • NSS

Issue

  • BlueXP prompts for CVO support registration before attempting the upgrade process and registration fails with error below seen in BlueXP timeline:
Error:{"error":"credentials error","message":"Operation failed, Please update yours NSS credentials"}
  • CVO upgrade fails and afterwards node is rebooted.

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.