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CVO Status Stuck in Loading Data in NetApp Console due to One or more services on the agent is unhealthy

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ds_cvo
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Applies to

  • Cloud Volumes ONTAP (CVO)
  • NetApp Console ( NetApp Console)
  • RHEL / Podman

Issue

  • When accessing the CVO (Cloud Volumes ONTAP) in the NetApp Console, the CVO status is stuck at “Loading Data” and does not display system information. 
  •  Agent  reported the below error.
Unable to load support information for the agent.
One or more services on the agent is unhealthy.
Screenshot :
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  • Agent  reboot or service-manager restart does not fix the issue permanently as the working environments are marked again as loading after sometime following the restart

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