Why does Cloud Insights send weekly emails resolving and recreating an alert?
Applies to
Cloud Insights (CI)
Answer
For resources in Cloud Insights that have triggered an alert and consistently remain in a state that exceeds the thresholds defined in the monitor's configuration, the resulting alert will expire exactly 7 days after being triggered and then will be recreated immediately. This will result in both a "Resolved" and "Critical/Warning" email notification each week for these described resources.
To prevent this behavior make one of the following adjustments:
- Exclude any resources you don’t want to be notified about that you know will remain above the monitor’s threshold.
- Adjust the threshold in the monitor so it isn’t triggered by those resources’ normal levels.
- Adjust the resource so they no longer exceed the monitor’s thresholds (e.g. increase the total capacity of a volume).
This is expected behavior. See the Additional Information section for a link to the documentation describing this.
Additional Information