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    • Frequent monitoring of switches through CLI scripting on Brocade SAN switches
      https://kb.netapp.com/Cloud/BlueXP/DII/Frequent_monitoring_of_switches_through_CLI_scripting_on_Brocade_SAN_switches
      Applies to Cloud Insights OnCommand Insight (OCI) Brocade SAN switches Issue The switch will become unusable if the compact flash fails. The switch may hang, fault or fail to come back online after a ...Applies to Cloud Insights OnCommand Insight (OCI) Brocade SAN switches Issue The switch will become unusable if the compact flash fails. The switch may hang, fault or fail to come back online after a firmware upgrade or other operation that requires use of the compact flash. Failure to boot Loss of console access
    • OCI / CI : Cloud Volumes Services datasource fails with : failed: Connection refused
      https://kb.netapp.com/Cloud/BlueXP/DII/OCI_CI__Cloud_Volumes_Services_datasource_fails_with_failed_Connection_refused
      Applies to OnCommand Insight Cloud Insight Issue OnCommand Insight or OnCommand Cloud Insights fails to discover a NetApp Cloud Volume Services datasource with the error : Configuration error: Connect...Applies to OnCommand Insight Cloud Insight Issue OnCommand Insight or OnCommand Cloud Insights fails to discover a NetApp Cloud Volume Services datasource with the error : Configuration error: Connect to cv.eu-west-1.netapp.com:8080 [cv.eu-west-1.netapp.com/52.215.172.224] failed: Connection refused (Connection refused)
    • Cloud Insights Telegraf-based Windows data collector throws an error when running installer snippet: "Invoke-WebRequest : The request was aborted: Could not create SSL/TLS secure channel."
      https://kb.netapp.com/Cloud/BlueXP/DII/CI_Telegraf-based_Windows_collector_throws_an_error_when_running_installer_Invoke-WebRequest_Could_not_create_SSLTLS_secure_channel
      When executing the installer snippet in PowerShell for a Windows Data Collector in Cloud Insights, an error is produced, preventing the installation from proceeding. Invoke-WebRequest : The request wa...When executing the installer snippet in PowerShell for a Windows Data Collector in Cloud Insights, an error is produced, preventing the installation from proceeding. Invoke-WebRequest : The request was aborted: Could not create SSL/TLS secure channel. & : The term '.\cloudinsights-windows.ps1' is not recognized as the name of a cmdlet, function, script file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and try again.
    • Failed to add 7 mode system to Cloud Insights
      https://kb.netapp.com/Legacy/ONTAP/7Mode/Failed_to_add_7_mode_system_to_Cloud_Insights
      Applies to Cloud Insights 7 mode data collector 7 mode migration tool (7MMT) Issue The following error occurs when trying to add a 7-mode system to Cloud Insights Configuration: Failed to log into dev...Applies to Cloud Insights 7 mode data collector 7 mode migration tool (7MMT) Issue The following error occurs when trying to add a 7-mode system to Cloud Insights Configuration: Failed to log into device - Failed to execute command: system-get-ontapi-version
    • Cloud Insights Data Collector not connecting
      https://kb.netapp.com/Cloud/BlueXP/DII/Cloud_Insights_Data_Collector_not_connecting
      Applies to Cloud Insights Issue Data Collector stopped connecting to Cloud Insights
    • Java heap space error occurs when quering a larger number of qtrees from Cloud Insights API
      https://kb.netapp.com/Cloud/BlueXP/DII/Java_heap_space_error_occurs_when_quering_a_larger_number_of_qtrees_from_Cloud_Insights_API
      Applies to Cloud Insights (CI) API calls Issue A java heap space error occurs when quering a larger number of qtrees from API {"errorCode": "UNEXPECTED","errorMessage": "Handler dispatch failed; neste...Applies to Cloud Insights (CI) API calls Issue A java heap space error occurs when quering a larger number of qtrees from API {"errorCode": "UNEXPECTED","errorMessage": "Handler dispatch failed; nested exception is java.lang.OutOfMemoryError: Java heap space"} When querying less amount of qtrees, it succeeds but takes long to complete
    • Unable to configure the Monitors in Cloud Insights
      https://kb.netapp.com/Legacy/OnCommand_Suite/Unable_to_configure_the_Monitors_in_Cloud_Insights
      Applies to Cloud Insights Issue Trying to configure the monitors in Cloud Insights but it keeps rotating, when we click on +Monitor
    • Cloud Insights acquisition unit shows Not Connected
      https://kb.netapp.com/Cloud/BlueXP/DII/Cloud_Insights_acquisition_unit_shows_Not_Connected
      Applies to Cloud Insights (CIS) Supported Windows OS Issue The acquisition unit (Admin / Data Collectors / Acquisition Units) shows "Not Connected"
    • Error while adding CVO in Cloud Insights: The certificate's start date is later than the current date
      https://kb.netapp.com/Legacy/OnCommand_Suite/Error_while_adding_CVO_in_Cloud_Insights__The_certificate_s_start_date_is_later_than_the_current_date
      Applies to Cloud Insights Service (CI) Cloud Volumes ONTAP Cluster (CVO) Issue An error occurs when adding a CVO Cluster in CI: The certificate's start date is later than the current date
    • Web page does not load up or results with “Oops! Something went wrong” when accessing Cloud Insights tenant
      https://kb.netapp.com/Cloud/BlueXP/DII/Web_page_does_not_load_up_or_results_with_Oops_Something_went_wrong_when_accessing_Cloud_Insights_tenant
      Applies to Cloud Insights (CI) Issue When attempting to access the Cloud Insights tenant, the web page does not come up and/or results with “Oops! Something went wrong”.
    • Brocade datasource in CI fails with error: Invalid switch WWN: 00:00:00:00:00:00:00:00
      https://kb.netapp.com/Legacy/OnCommand_Suite/Brocade_datasource_in_CI_fails_with_error__Invalid_switch_WWN__00_00_00_00_00_00_00_00
      Applies to Cloud Insights Service (CI) Brocade datasource Issue Brocade datasource fails with error: <date> ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] Error 1 out of 1...Applies to Cloud Insights Service (CI) Brocade datasource Issue Brocade datasource fails with error: <date> ERROR [com.onaro.sanscreen.acquisition.framework.datasource.BaseDataSource] Error 1 out of 1: <Name> [Internal error] - Unable to report core fabric switch device: <ip>. Invalid switch WWN: 00:00:00:00:00:00:00:00 ([Device name <name]: Unable to report core fabric switch device: <ip>. Invalid switch WWN: 00:00:00:00:00:00:00:00)