CBS indexing setup is failing for folder level restore
Applies to
- BlueXP
- Cloud Backup Service (CBS)
- ONTAP 9
Issue
- When initiating a folder restore in the CBS GUI, the following error is shown:
Error: An error occurred with the SFR Server 
- REST API timeout from SERVER.LOG:
{"log":"[2022-06-16T18:18:55.916] [got] [ERROR] [XXXXXXX] [file:...opt.netapp.cbs.server.utils.got.js] Received error status: 200 from: https://10.160.50.68/api/storage/vol...urn_timeout=45 Message: An error occurred with the SFR Server Response-Time: 13318\n","stream":"stdout","time":"2022-06-16T18:18:55.918495309Z"}{"log":"[2022-06-16T18:18:55.917] [server] [ERROR] [XXXXXXX] [file:...opt.netapp.cbs.server.lib.rest.rest-client.js] Failed to perform REST request RequestError: An error occurred with the SFR Server\n","stream":"stdout","time":"2022-06-16T18:18:55.919214225Z"}
- Error shows failure creating S3 bucket for the indexing catalog
{"log":"[2022-05-02T15:37:05.444][server][ERROR][XXXXXX][.opt.netapp.cbs.catalog.operations.aws.s3-operations.js]Failed to access bucket head Error: connect ETIMEDOUT 10.x.x.x:443\n","stream":"stdout","time":"2022-05-02T15:37:05.445153518Z"}{"log":" at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1187:16)\n","stream":"stdout","time":"2022-05-02T15:37:05.445193921Z"}