Skip to main content
NetApp Knowledge Base

Which service logs to collect for issues preventing access to Astra UI

  1. Last updated
  2. Save as PDF
Views:
72
Visibility:
Public
Votes:
2
Category:
astra
Specialty:
snapx
Last Updated:

Applies to

Astra Control Center

Answer

Collect the logs from following services while Astra Control Center (ACC) UI is unavailable:

authentication
credentials
identity
keycloak-operator
login-ui
polaris-keycloak
polaris-keycloak-db
polaris-ui
krakend

Additional Information

You might rarely encounter 403 incorrect password error after changing initial password. The quickest way to resolve the issue is to redeploy ACC installation

 

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.