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StorageGRID admin and gateway node services cannot start due to NTP issues

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Category:
storagegrid-webscale
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sgrid
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Applies to

StorageGRID 11.x

Issue

  • StorageGRID admin node and gateway node unable to start services
  • Following is seen in /var/local/log/servermanager.log:
2022-07-12 01:14:36 +0000 | ntp | failed to set time with sntp retrying in 15 seconds
2022-07-12 01:34:51 +0000 | ntp | attempting to lock to <NTP server IP address>
2022-07-12 01:34:54 +0000 | ntp | sntp failed:
<NTP server IP address> no UCST response after 2 seconds

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