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StorageGRID Admin and gateway node container deployment fail

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Category:
storagegrid
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sgrid
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Applies to

  • StorageGRID 12.0
  • Ubuntu hosted on Baremetal

Issue

  • The admin and gateway node containers giving errors during deployement with services down: ams, cmn, nms, ssm failed to start
  • Errors from log:
NMS:
/usr/local/lib/site_ruby/bycast/runit.rb:435:in `exec': Permission denied - /usr/local/nms/nms (Errno::EACCES) from /usr/local/lib/site_ruby/bycast/runit.rb:435:in `exec' from ./run:38:in `<main>'
NTP:
2026-01-08T07:44:35 ntpd[30279]: LOG: can't open /var/log/ntpstats/peerstats.20260108: Permission denied                    2026-01-08T07:44:35 ntpd[30279]: LOG: can't open /var/log/ntpstats/loopstats.20260108: Permission denied
  • Deployment tested with version 11.9.0 was successful.

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