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NetApp HCI - Machine Check Error on H610C/H615C node

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Applies to

NetApp H610C / H615C (Compute Node)

Issue

  • A node crashed with Purple Screen of Death (PSOD)
  • Dozens of Correctable ECC errors leading to:
    • [Information] [Memory Error] [Memory] Correctable ECC(CPU#_##) - Asserted
    • [Critical]  [Memory Error] [Memory]  Correctable ECC Error Logging Limit Reached(CPU#_##)
  • IPMI SEL alerts:
    [Warning] [Additional MCE Error] [OEM Record C2] ManufacturerID:001C4C, Extra Information : 0 MSCOD:0010 MCACOD:0134
    [Critical] [MCERR] [Processor] Uncorrectable Error - Machine Check Error: Bank #/CPU #/Core ## - Asserted

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