Shelf IOM12 module firmware failed to update
Applies to
- DS224C Disk shelf
- DS212C Disk shelf
Issue
- Shelf module firmware fails to upgrade
- The FW of one of the IOM modules cannot be upgraded successfully
Shelf 2: DS212-12 Firmware rev. IOM12 A: 0281 IOM12 B: 0281
Shelf 3: DS212-12 Firmware rev. IOM12 A: 0250 IOM12 B: 0281
Shelf 4: DS212-12 Firmware rev. IOM12 A: 0281 IOM12 B: 0281
- Below message logged by the system
[dsa_sfu: sfu.SASDownloadFailed:error]: [storage download shelf]: Download failed on IOM12A.0281.SFW on disk shelf controller module A on disk shelf 0a.3.
[dsa_sfu: ses.status.cmdblk:debug]: Firmware update failed on disk shelf 0a.3. Status of the command block for the failed command [storage download shelf]: CDB 0x1d; target 0x2; ha 0x0; out_status_flags 0x24; sense_key 0x5; sense_code 0x35; sense_code_qualifier 0x4.
[dsa_sfu: sfu.downloadError:error]: [storage download shelf]: Error downloading firmware file IOM12A.0281.SFW on 0a.shelf3.General firmware update error.
[dsa_sfu: sfu.downloadSummaryErrors:error]: Shelf firmware updated on 0 shelves, failed to update on 1 shelf.
[dsa_disc: ses.mismatch.fw.version:error]: The disk shelf modules on disk shelf 0a.3 are running two different firmware versions. Disk shelf module A is running 0250, and disk shelf module B is running 0281.
[dsa_disc: sfu.firmwareDownrev.shelf:error]: Shelf 0a.shelf3 has downrev firmware.