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Multiple SAS connectivity errors in a 2 nodes stretch MetroCluster with Patch Panels

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aff-series
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MetroCluster
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Applies to

  • 2 nodes stretch MetroCluster
  • Patch panels connecting nodes and shelves 

Issue

  • SAS host ports errors in EMS logs:
[node_name: dsa_worker3: callhome.hostport.disable:alert]: Call home for HOST_PORT_FAIL - Disabled by IOM
  • Rate unknown in a Phy for a SAS port 
slot 0: SAS Host Adapter 0b (Broadcom SAS3616W rev. 2, SAS, <UP>)
   Phy State:  [0] Enabled, 12.0 Gb/s                            
               [1] Enabled, 12.0 Gb/s                            
               [2] Enabled, Rate unknown                         
               [3] Enabled, 12.0 Gb/s                            
  • The issue remains after SAS cables replaced

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