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N3K-C3132Q-V switch fails upgrade and will not post afterwards "BIOS programming timed out"

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Category:
fabric-interconnect-and-management-switches
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hw
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Applies to

  • Cisco NX3132-V Switch
  • FAS Systems
  • AFF Systems

Issue

Following a Switch upgrade, switch fails to post.

  • As newly installed, the switch boots normally and can be rebooted without bricking/breaking.
  • During upgrade,  it fails with the following:
Module 1: Refreshing compact flash and upgrading bios/loader/bootrom.
Warning: please do not remove or power off the module at this time.
-- FAIL.
Return code 0x40710008 (BIOS programming timed out). 
CAUTION: The BIOS/loader/bootrom of above module may be in corrupted state. Please try programming it again and DO NOT reboot without programming it successfully, otherwise you have to manually take out the flash from the card and program it in a BIOS programming station. Resetting boot variables. Please wait.
Install has failed. Return code 0x40930015 (Pre-upgrade of a module failed).

 upgrade_bios: installing pri BIOS on module 1 failed: BIOS programming timed out (0x40710008)
 USER-0-SYSTEM_MSG: ISSU ERROR: installing pri BIOS on module 1 failed: (null) (0x40710009)  - new_installer
 Return code 0x40710009 ((null)). 
 CAUTION: The BIOS/loader/bootrom of above module may be in corrupted state. Please try programming it again."

Note: The switch will continue to operate in this state, but if restarted, it will brick.

 

To identifie prior to attempting upgrade, run the following command :

# show version

  • Output will display the BIOS version and BIOS compile time.


Example without issue/bug:

`show version`
--- extra text removed ---

Software
  BIOS: version 04.24                          <<< ---- This is what you expect to see
  NXOS: version 7.0(3)I6(1)
  BIOS compile time:  04/21/2016      <<< ---- This is what you expect to see
  NXOS image file is: bootflash:///nxos.7.0.3.I6.1.bin
  NXOS compile time:  5/16/2017 22:00:00 [05/17/2017 07:21:28]

Example with issue/bug:

Software
  BIOS: version                                  <<<<< ---------- No Version found
  NXOS: version 7.0(3)I4(1)
  BIOS compile time:                      <<<<< ---------- No Compile time found
  NXOS image file is: bootflash:///nxos.7.0.3.I4.1.bin
  NXOS compile time: 5/15/2016 20:00:00 [05/16/2016 03:24:30

 

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