EMS log reports "netif.uncorEccError"
Applies to
- ONTAP 9
Issue
- EMS log reports Unrecoverable ECC error on a network interface:
EMERGENCY netif.uncorEccError: Unrecoverable ECC error on network interface e0c.sysconfig -ashows the network interface is an unused port:
e0c MAC Address: 00:a0:98:f4:3f:4c (auto-unknown-fd-down)
e0d MAC Address: 00:a0:98:f4:3f:4d (auto-unknown-fd-down)
ifstat -adoesn’t show any error counts:
-- interface e0c (555 days, 12 hours, 6 minutes, 45 seconds) --
RECEIVE
Total frames: 0 | Frames/second: 0 | Total bytes: 0
Bytes/second: 0 | Total errors: 0 | Errors/minute: 0
Total discards: 0 | Discards/minute: 0 | Multi/broadcast: 0
Non-primary u/c: 0 | CRC errors: 0 | Runt frames: 0
Fragment: 0 | Long frames: 0 | Jabber: 0
No buffer: 0 | Xon: 0 | Xoff: 0
Pause: 0 | Jumbo: 0 | Noproto: 0
Error symbol: 0 | Illegal symbol: 0 | Bus overruns: 0
Queue drops: 0 | LRO segments: 0 | LRO bytes: 0
LRO6 segments: 0 | LRO6 bytes: 0 | Bad UDP cksum: 0
Bad UDP6 cksum: 0 | Bad TCP cksum: 0 | Bad TCP6 cksum: 0
Mcast v6 solicit: 0
- DMESG logs appear following messages:
[15891540] Jan 04 08:21:50 [node-02:netif.uncorEccError:EMERGENCY]: Unrecoverable ECC error on network interface e0d.
[15891554] e0d: ixgbe_ioctl: Port encountered ECC error. Reboot node to recover