Skip to main content
NetApp Knowledge Base

CLUSTER NETWORK DEGRADED: CRC Errors Detected in one cluster port connected to a BES-53248

  1. Last updated
  2. Save as PDF
Views:
172
Visibility:
Public
Votes:
0
Category:
fas-systems
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • BES-53248

Issue

  • One cluster network port reports a high amount of CRC errors:
Tue Feb 07 21:00:54 +0800 [node-name: vifmgr: vifmgr.cluscheck.crcerrors:alert]: Port e0e on node node-name is reporting a high number of observed hardware errors, possibly CRC errors.
Tue Feb 07 21:00:54 +0800 [node-name: vifmgr: callhome.clus.net.degraded:alert]: Call home for CLUSTER NETWORK DEGRADED: CRC Errors Detected - High CRC errors detected on port e0e node node-name
  • Cluster ports with CRC errors：
-- interface  e0e  (705 days, 10 hours, 52 minutes, 12 seconds) --

RECEIVE
Total frames:     6330m | Frames/second:     104  | Total bytes:      3975g
Bytes/second:    65221  | Total errors:      597  | Errors/minute:       0
Total discards:      8  | Discards/minute:     0  | Multi/broadcast: 49625k
Non-primary u/c:     0  | CRC errors:      33433  | Runt frames:       164
Long frames:         0  | Length errors:       3  | Alignment errors:    0
No buffer:           8  | Pause:               0  | Jumbo:             522m
Noproto:             0  | Bus overruns:        0  | LRO segments:     8076k
LRO bytes:        7016m | LRO6 segments:       0  | LRO6 bytes:          0
Bad UDP cksum:       0  | Bad UDP6 cksum:      0  | Bad TCP cksum:       0
Bad TCP6 cksum:      0  | Mcast v6 solicit:    0  | Lagg errors:         0
Lacp errors:         0  | Lacp PDU errors:     0
TRANSMIT
Total frames:     6095m | Frames/second:     100  | Total bytes:       732g
Bytes/second:    12019  | Total errors:        0  | Errors/minute:       0
Total discards:      0  | Queue overflow:      0  | Multi/broadcast:  3215k
Pause:               0  | Jumbo:             521m | Cfg Up to Downs:     2
TSO segments:      214m | TSO bytes:        2919g | TSO6 segments:       0
TSO6 bytes:          0  | HW UDP cksums:     256  | HW UDP6 cksums:      0
HW TCP cksums:    6013m | HW TCP6 cksums:      0  | Mcast v6 solicit:    0
Lagg drops:          0  | Lagg no buffer:      0  | Lagg no entries:     0
DEVICE
Mcast addresses:     3  | Rx MBuf Sz:       4096
LINK INFO
Speed:           10000M | Duplex:            full | Flowcontrol:       none
Media state:     active | Up to downs:          2
  • Switch fiber port output power is very low：
*************** show fiber-ports optical-transceiver all ***************
                                                 Output   Input
Port    Physical Port/  Temp  Voltage  Current   Power    Power     TX     LOS
Lane Number     [C]   [Volt]     [mA]    [dBm]    [dBm]     Fault
------  --------------  ----  -------  -------   -------  -------   -----  ---
0/1     0/1-Lane1       35.3    3.346      7.9    -2.629   -2.944   No     No
0/2     0/2-Lane1       36.1    3.359      8.9    -9.678   -1.618   No     No

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.