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"This platform is not supported in this release" controller upgrade FAS2620 to 2720

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259
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Category:
fas-systems
Specialty:
hw
Last Updated:

Applies to

Controller upgrade (head swap) from FAS2620 to FAS2720

Issue

  • While attempting controller upgrade from FAS2620 to FAS2720, FAS2720 node is unable to boot while FAS2620 is present in same chassis in other slot
  • Boot will immediately fail with error:
***************************************************
This platform is not supported in this release.
The system will now halt
***************************************************

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