E-Series power supply failed - Removed

Applies to

• NetApp E-Series E2800
• NetApp E-Series E5700

Issue

• Recovery Guru reports the following error:

Example:

Failure Entry 1: SM_REMOVED_SUPPORT_CRU_POWER_FAN-Recovery Failure Type Code: 88
Storage array: E2824
Component reporting problem: Power-fan canister (Right)
Status: Removed
Location: Controller/Drive shelf 99
Component requiring service: Power-fan canister
Service action (removal) allowed: Already removed

• Storage Array Profile shows power-fan canister and power supply is removed:

Example:

 Power-Fan Canisters Detected:  2

         Power-fan canister (Left) status:  Optimal          
         Part number:                       114-00148+A3     
         Serial number:                     111111111111111  
         Date of manufacture:               Not Available    

         Power-fan canister (Right) status:  Removed          
         Part number:                        114-00148+A3     
         Serial number:                      222222222222222  
         Date of manufacture:                Not Available    

       Power Supplies Detected:  2

               Power supply status:  Optimal          
               Location:             Left             
               Part number:          114-00148+A3     
               Serial number:        111111111111111  
               Date of manufacture:  Not Available    

               Power supply status:  Removed          
               Location:             Right            
               Part number:          114-00148+A3     
               Serial number:        222222222222222  
               Date of manufacture:  Not Available