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E-Series Recovery Guru reports SAS_PORT_DEGRADED-Recovery Failure Type Code: 112 with Internal connection error

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Applies to

  • SANtricity
  • E-Series

Issue

SANtricity recovery guru reports SAS_Port_Degraded with Internal Connection 

Failure Entry 1: SAS_PORT_DEGRADED-Recovery Failure Type Code: 112
Storage array: array name
Port reporting problem:
Controller A, Internal connection
Status: SAS Port Degraded

Failure Entry 2: SAS_PORT_DEGRADED-Recovery Failure Type Code: 112
Storage array: array name
Port reporting problem:
Controller B, Internal connection
Status: SAS Port Degraded

Or in the case of E-Series systems with expansion shelves:

FailureEntry1: SAS_PORT_DEGRADED - RecoveryFailureTypeCode:112
Storagearray: <array name>
Port reporting problem:
Driveshelf0, IOM:B (Right), Port:Port1
Status: SASPortDegraded

FailureEntry2: SAS_PORT_DEGRADED - RecoveryFailureTypeCode:112
Storagearray: <array name>
Port reporting problem:
Driveshelf0, IOM:A (Left), Port:Port1
Status: SASPortDegraded

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