Skip to main content
NetApp Knowledge Base

Storage Replication Adapter (SRA): Unknown error updating array manager

  1. Last updated
  2. Save as PDF
Views:
304
Visibility:
Public
Votes:
0
Category:
ontap-storage-replication-adapter
Specialty:
virt
Last Updated:

Applies to

  • Storage Replication Adapter (SRA) 9.7P2
  • VMware Site Recovery Manager (SRM)

Issue

When you try to update your array manager credentials in SRM, you receive the error message below:

SRA command 'discoverArrays' failed. Unknown error. Check SRM logs files for verification of errors.
 

clipboard_ee31a483503ac6c1f2afcbd6766379acd.png

When you review the SRA logs, you see messages similar to the below:

com.netapp.offtap3.ontap.ApiFailedException: Insufficient privileges: user 'custom_user' does not have write access to this resource (errno=13003)

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.