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NetApp Knowledge Base

Ethernet RLM and e0M interface keeps going down

Views:
364
Visibility:
Public
Votes:
0
Category:
data-ontap-7
Specialty:
network
Last Updated:

Applies to

Data ONTAP 7 and earlier

Issue

The Ethernet RLM/e0M interface keeps going down. There are two Mac addresses coming from the same RLM and e0M port. From a security stand point, there is a Mac address violation as viewed by IOS, thus forcing the interface to shutdown.

Fri Dec 11 20:27:07 GMT [3140M: netif.linkUp:info]: Ethernet RLM/e0M: Link up.
Fri Dec 11 20:27:10 GMT [3140M: netif.linkDown:info]: Ethernet RLM/e0M: Link down, check cable.
Fri Dec 11 20:27:53 GMT [3140M: rlm.driver.mailhost:warning]: RLM setup could not access the mailhost specified in 'options autosupport.mailhost'.
Fri Dec 11 20:27:54 GMT [3140M: rlm.driver.network.failure:warning]: The network configuration of the Remote LAN Module (RLM) failed due to cable or network errors.
Fri Dec 11 20:28:00 GMT [3140M: rlm.driver.timeout:warning]: The software driver for the Remote LAN Module (RLM) detected a problem: Cannot send takeover configuration..
Fri Dec 11 20:28:00 GMT [3140M: cf.hwassist.notifyCfgFailed:CRITICAL]: Failed to notify hardware-assist configuration to hardware module (RLM): UNKNOWN(7)
Fri Dec 11 20:28:00 GMT [3140M: rlm.driver.timeout:warning]: The software driver for the Remote LAN Module (RLM) detected a problem: Cannot send takeover configuration..

> rlm status
  Remote LAN Module           Status: Online
    Part Number:        110-00057
    Revision:           D0
    Serial Number:      451541
    Firmware Version:   4.0
    Mgmt MAC Address:   00:A0:98:0B:E8:3D
    Ethernet Link:      up, 100Mb, full duplex, auto-neg complete
    Using DHCP:         no
  IPv4 configuration:
    IP Address:         unknown
    Netmask:            unknown
    Gateway:            unknown
  IPv6 configuration:         Disabled

 

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