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NetApp Knowledgebase

Unable to Manage Local Users, Computers and Groups from Microsoft Management Console (MMC)

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95
Visibility:
Public
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0
Category:
data-ontap-8
Specialty:
cifs
Last Updated:

Applies to

Microsoft Management Console

Issue

When attempting to manage a NetApp system via Microsoft's Computer Management MMC, the Local Users and Groups is unavailable. In the right-hand message pane, the following message may appear:

Unable to access the computer x.x.x.x.
The error was: RPC server is unavailable.
The error was: Access denied

This error may be received even though the Windows user account is already a member of the appropriate groups and the other functions within the MMC, like Shared Folders, appears to work correctly.

Local Users and Computers generates the following error:

Unable to access the computer x.x.x.x. The error was: Access denied

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