Skip to main content
NetApp Knowledge Base

Permission Denied when retrieving keys due to SKLM certificate change

  1. Last updated
  2. Save as PDF
Views:
159
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • ONTAP 9
  • NetApp Volume Encryption (NVE)
  • IBM Security Key Lifecycle Manager (SKLM)

Issue

  • NVE volumes encrypted using SKLM key server
  • SKLM host certificate was renewed
  • After a controller reboot, keys can not be pulled to ONTAP cache
  • Key servers show "Available" status when running key-manager external show-status
Error observed when trying to restore keys:

Warning: Unable to list entries on node <node>. KMIP "Get" command failed
on external key server "IP_addess:5696". Cryptsoft error: "Response
status: OPERATION_FAILED. Reason: PERMISSION_DENIED. Message:
xxxxxxxx The KMIP user is not authorized to access the target
object.".

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.