Skip to main content
NetApp Knowledge Base

Internal AutoSupport emails are incomplete and contain the subject [WARNING: UNSCANNABLE EXTRACTION FAILED]

Views:
1,405
Visibility:
Public
Votes:
0
Category:
ontap-9
Specialty:
core
Last Updated:

Applies to

  • Data ONTAP
  • ONTAP 9
  • AutoSupport

Issue

AutoSupport emails delivered to internal addresses configured in -to or -noteto  do not contain a body.7z file and are incomplete.The AutoSupport email subject contains the text [WARNING: UNSCANNABLE EXTRACTION FAILED]

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support