Skip to main content

NetApp_Insight_2020.png 

NetApp Knowledgebase

Fibre Channel dropout issue

Views:
102
Visibility:
Public
Votes:
0
Category:
data-ontap-8
Specialty:
san
Last Updated:

Applies to

  • ONTAP 8.2.3 or earlier
  • ONTAP 7-Mode

Issue

  • FC LUNs cannot access
  • Intermittently losing connectivity between 16Gb Fibre Channel (FC) adapters and the Brocade FC switch.
  • Errors logged in EMS are as follows:
[?] Fri Oct 24 13:34:54 BST [controller: fct_tpd_thread_1: fcp.io.status:debug]: STIO Adapter:0c AEN 0x8048 (RECV_ERROR) MboxStatus1 0xffff MboxStatus2 0x1
[?] Fri Oct 24 13:34:58 BST [controller: fct_tpd_thread_1: fcp.io.status:debug]: STIO Adapter:0c, found hung cmd:0xffffff01e8b305e0(state=7, flags=0x1, ctio_sent=1/2,RecvExAddr=0x124f30, OX_ID=0x6b3, RX_ID=0xffff,SID=0x10200, Cmd[2A])

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support