Skip to main content
NetApp Knowledgebase

Ethernet RLM and e0M interface keeps going down

Views:
163
Visibility:
Public
Votes:
0
Category:
data-ontap-7
Specialty:
network
Last Updated:

Applies to

Data ONTAP 7 and earlier

Issue

The Ethernet RLM/e0M interface keeps going down. There are two Mac addresses coming from the same RLM and e0M port. From a security stand point, there is a Mac address violation as viewed by IOS, thus forcing the interface to shutdown.

Fri Dec 11 20:27:07 GMT [3140M: netif.linkUp:info]: Ethernet RLM/e0M: Link up.
Fri Dec 11 20:27:10 GMT [3140M: netif.linkDown:info]: Ethernet RLM/e0M: Link down, check cable.
Fri Dec 11 20:27:53 GMT [3140M: rlm.driver.mailhost:warning]: RLM setup could not access the mailhost specified in 'options autosupport.mailhost'.
Fri Dec 11 20:27:54 GMT [3140M: rlm.driver.network.failure:warning]: The network configuration of the Remote LAN Module (RLM) failed due to cable or network errors.
Fri Dec 11 20:28:00 GMT [3140M: rlm.driver.timeout:warning]: The software driver for the Remote LAN Module (RLM) detected a problem: Cannot send takeover configuration..
Fri Dec 11 20:28:00 GMT [3140M: cf.hwassist.notifyCfgFailed:CRITICAL]: Failed to notify hardware-assist configuration to hardware module (RLM): UNKNOWN(7)
Fri Dec 11 20:28:00 GMT [3140M: rlm.driver.timeout:warning]: The software driver for the Remote LAN Module (RLM) detected a problem: Cannot send takeover configuration..

> rlm status
  Remote LAN Module           Status: Online
    Part Number:        110-00057
    Revision:           D0
    Serial Number:      451541
    Firmware Version:   4.0
    Mgmt MAC Address:   00:A0:98:0B:E8:3D
    Ethernet Link:      up, 100Mb, full duplex, auto-neg complete
    Using DHCP:         no
  IPv4 configuration:
    IP Address:         unknown
    Netmask:            unknown
    Gateway:            unknown
  IPv6 configuration:         Disabled

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support