- NetApp ONTAP System Manager
- OnCommand System Manager
- ONTAP 9
- Clustered Data ONTAP
- Login to ONTAP/OnCommand System Manager using a local user other than admin fails.
- Used user name and password are correct, but authentication failure is shown.
- The following messages are recorded in MGWD log.
ERR: PAM::PASSWD: doLocalUserAuth:src/pam/pam_passwd.cc:804 Error: <username> entry does not exist in login table. Application: http: vserverId: 4294967295: username: <username> Authmethod: password. Reason: entry doesn't exist
ERR: PAM::PASSWD: pam_sm_authenticate: passwd comparison failed for user(<username>).
Error: PAM failed to authenticate user '<username>', application ' http', vserver 4294967295: Permission denied