Skip to main content
NetApp Knowledge Base

Recurring and self resolving unresponsiveService alerts generating false positive lowDriveLife cases

Views:
36
Visibility:
Public
Votes:
0
Category:
element-software
Specialty:
solidfire
Last Updated:

Applies to

Solidfire and HCI storage nodes

Issue

  • One particular node keeps on generating unresponsiveService - A block service is not responding. alerts for all of it's drives randomly which are marked as resolved shortly after
  • As a result of an alert false positive lowDriveLife - (Drive Warning) support case gets opened
  • Drive(s) in question has no actual lowDriveLife (Wear Remaining) issue
  • Issue occurs for all drives of the same node but in a randomly fashion

 

CUSTOMER EXCLUSIVE CONTENT

Registered NetApp customers get unlimited access to our dynamic Knowledge Base.

New authoritative content is published and updated each day by our team of experts.

Current Customer or Partner?

Sign In for unlimited access

New to NetApp?

Learn more about our award-winning Support

 

******************************************************* *******************************************************