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H610S - 7 Drives simultaneously marked as Failed

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Category:
element-software
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solidfire
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Applies to

  • NetApp H610S
  • NetApp Element software (all versions)

Issue

  • 7 drives go missing and are marked as failed at the same time
  • The 7 drives are always in slots 3, 4, 7, 8, 9, 10, and 11
  • The drives cannot be un-failed until the node is rebooted (even if the drives are reseated or replaced)

 

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NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.

 

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