"Drive has failed SMART health check" alert in Element Software

Applies to

• NetApp Element software
• NetApp SolidFire SF-Series
• NetApp H-series

Issue

Errors in NetApp SolidFire Active IQ:

• Error Code: driveHealthFault
• Details: Drive with serial: <xxxxxxxxxx> in slot: <y> has failed SMART overall health check
  • Example: Drive with serial: S3SZABCD01234 in slot: 3 has failed SMART overall health check

• Error Code: driveHealthFault
• Details: Drive with serial: <xxxxxxxxxx> in slot: <y>, Drive should be replaced. SMART data indicates Non-volatile capacitance is failing, raw critical bytes 0-11: 0x10 0x2a 0x01 0x64 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00
  • Example: Drive with serial: S3T2NX0M305154 in slot: 7, Drive should be replaced. SMART data indicates Non-volatile capacitance is failing, raw critical bytes 0-11: 0x10 0x2a 0x01 0x64 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00

• Error Code: driveHealthFault
• Details: Drive with serial: <xxxxxxxxxx> in slot: <y>, Drive should be replaced. SMART data indicates health failed, raw critical bytes 0-11: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00
  • Example: Drive with serial: S2TVNB0KA04565 in slot: 1, Drive should be replaced. SMART data indicates health failed, raw critical bytes 0-11: 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

• Error Code: driveHealthFault
• Details: Drive with serial: <xxxxxxxxxx> in slot: <y>, Drive should be replaced. SMART data indicates it is read only, raw critical bytes 0-11: 0x08 0x31 0x01 0x5e 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00"
  • Example: Drive with serial: S438NA0N609921 in slot: 0, Drive should be replaced. SMART data indicates it is read only, raw critical bytes 0-11: 0x08 0x31 0x01 0x5e 0x0a 0x00 0x00 0x00 0x00 0x00 0x00 0x00"