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SMHV backup tasks failed because of licensing problems

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231
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Public
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1
Category:
snapmanager-for-hyper-v
Specialty:
legacy
Last Updated:

Applies to

  • SnapManager for Hyper-V  (SMHV)
  • SnapDrive for Windows (SDW)

Issue

SMHV backup failing with SnapManager for Hyper-V is not licensed on the host or in the Storage System, backup is aborted
 
Error message:
[...] Preparing for backup of [Hyper-V]
[...] Failed to take backup of VM [Hyper-V] as it cannot be backed up online.
[...] SnapManager for Hyper-V is not licensed on the host or in the Storage System, backup is aborted
[...] Backup task: failed to complete
[...] An error occurred while creating the Hyper-V backup.
[...] SnapManager for Hyper-V is not licensed on the host or in the Storage System, backup is aborted
 
Note:
Log location: C:\ProgramData\NetApp\SnapManager For Hyper-V\Reports\Backup\
Log file name:  <dataset_name>_[job]-cc_[ondemand]_<timestamp>_Failed.txt

 

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