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SMBR fails to authenticate

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396
Visibility:
Public
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0
Category:
single-mailbox-recovery-smbr
Specialty:
snapx
Last Updated:

Applies to

  • Single Mailbox recovery (SMBR) 8.3
  • SnapCenter Server 4.3 and later

Issue

The SnapCenter authentication wizard reports that SMBR fails to authenticate to the remote Exchange Server:

Authentication failed: If trying to connect to a remote Exchange Server please provide a valid Exchange Server name or IP address when authenticating

SMBRauth.png

The following warning may be present in the Application Event Logs on the SMBR server:

Level: Warning
Event: 300, 
Source: PowerShell(PowerShell)

Provider Health: WinRM cannot process the configuration request.  The hostname pattern "*" is invalid.  Hostname patterns must contain one or more patterns.  A pattern can contain at most on wildcard ("*").  The special pattern "<local>" can be used to indicate all hostnames that do not have a ".".  To trust all hosts use "*" as the only pattern.

 

 

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