SMBR fails to authenticate

Applies to

• Single Mailbox recovery (SMBR) 8.3
• SnapCenter Server 4.3 and later

Issue

The SnapCenter authentication wizard reports that SMBR fails to authenticate to the remote Exchange Server:

Authentication failed: If trying to connect to a remote Exchange Server please provide a valid Exchange Server name or IP address when authenticating

The following warning may be present in the Application Event Logs on the SMBR server:

Level: Warning
Event: 300, 
Source: PowerShell(PowerShell)

Provider Health: WinRM cannot process the configuration request.  The hostname pattern "*" is invalid.  Hostname patterns must contain one or more patterns.  A pattern can contain at most on wildcard ("*").  The special pattern "<local>" can be used to indicate all hostnames that do not have a ".".  To trust all hosts use "*" as the only pattern.