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    • https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/SCE_schedules_not_triggered_post_upgrade_of_SnapCenter_server
      Applies to SnapCenter server SnapCenter Plug-in for Exchange (SCE) Issue After upgrade of SnapCenter server, schedules for SCE with older plug-in version not triggered anymore SnapManagerWeb will have...Applies to SnapCenter server SnapCenter Plug-in for Exchange (SCE) Issue After upgrade of SnapCenter server, schedules for SCE with older plug-in version not triggered anymore SnapManagerWeb will have the following error: ErrorCode (136), ErrorMessage (The user you are trying does not have permission to access the system. Please re-authenticate to continue or contact your administrator.)
    • https://kb.netapp.com/Legacy/SaaS_Backup/SaaS_backup_fails_for_Exchange_site_with_an_error_EWS_500
      Applies to SaaS Backup for Microsoft Office 365 (SaaS) Microsoft Exchange Online Issue SaaS backup fails for Exchange site with error EWS 500
    • https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/SnapCenter_Plugin_for_Exchange_backup_fails_with_VSS_E_UNEXPECTED_PROVIDER_ERROR_on_first_backup_attempts
      Applies to SnapCenter Plug-In for Exchange (SCE) SnapCenter Plug-in for Microsoft Windows Server (SCW) Issue SnapCenter Plugin for Exchange backup fails with an error VSS_E_UNEXPECTED_PROVIDER_ERROR A...Applies to SnapCenter Plug-In for Exchange (SCE) SnapCenter Plug-in for Microsoft Windows Server (SCW) Issue SnapCenter Plugin for Exchange backup fails with an error VSS_E_UNEXPECTED_PROVIDER_ERROR Alternatively, may have the error VSS_E_PROVIDER_NOT_REGISTERED Also affects up to the minute (UTM) retention as this is skipped, as seen in the failed Job Details
    • https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/SCE_-_No_exchange_database_found_for_the_current_policy
      Applies to Microsoft Exchange 2016 SnapCenter Plug-in for Exchange (SCE) 4.2 / 4.3.1 Issue SCE backups for DAG failing with error: getClusterResourcesOwnerRequest failed for host <DAG_FQDN>. Reason - ...Applies to Microsoft Exchange 2016 SnapCenter Plug-in for Exchange (SCE) 4.2 / 4.3.1 Issue SCE backups for DAG failing with error: getClusterResourcesOwnerRequest failed for host <DAG_FQDN>. Reason - No exchange database found for the current policy
    • https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/Backup_failed_as_SnapCenter_cannot_find_the_server
      Applies to SnapCenter Plug-in for Microsoft Exchange (SCE) 4.4 Issue SnapCenter Plug-In for Exchange backups are stuck or failed and reporting an issue with finding the right Exchange server System.Ne...Applies to SnapCenter Plug-in for Microsoft Exchange (SCE) 4.4 Issue SnapCenter Plug-In for Exchange backups are stuck or failed and reporting an issue with finding the right Exchange server System.Net.WebException: The remote name could not be resolved
    • https://kb.netapp.com/Legacy/SMBR/SMBR_not_able_to_find_backup_jobs_after_choosing_the_database
      Applies to SnapCenter Server (SC) 4.x Single Mailbox Recovery (SMBR) 8.x Microsoft Exchange Server Issue SMBR not able to load Exchange backup jobs after connecting to SC and choosing the database. Er...Applies to SnapCenter Server (SC) 4.x Single Mailbox Recovery (SMBR) 8.x Microsoft Exchange Server Issue SMBR not able to load Exchange backup jobs after connecting to SC and choosing the database. Error message: No backups found. Please try a different Database Name or date range
    • https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/The_Microsoft_Exchange_Server_version_is_not_supported_by_SnapCenter_Server
      Applies to Microsoft Exchange 2016 CU14 (15.1.1779.2) and higher SnapCenter Plug-in for Exchange (SCE) 4.2 / 4.3.1 Issue Configuration check of Exchange server is failing with: The Microsoft Exchange ...Applies to Microsoft Exchange 2016 CU14 (15.1.1779.2) and higher SnapCenter Plug-in for Exchange (SCE) 4.2 / 4.3.1 Issue Configuration check of Exchange server is failing with: The Microsoft Exchange Server ['<Exchange_Version>'] version is not supported by SnapCenter Server
    • https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/SMBR_fails_to_authenticate
      The SnapCenter authentication wizard reports that SMBR fails to authenticate to the remote Exchange Server: Authentication failed: If trying to connect to a remote Exchange Server please provide a val...The SnapCenter authentication wizard reports that SMBR fails to authenticate to the remote Exchange Server: Authentication failed: If trying to connect to a remote Exchange Server please provide a valid Exchange Server name or IP address when authenticating The following warning may be present in the Application Event Logs on the SMBR server: The special pattern "<local>" can be used to indicate all hostnames that do not have a ".". To trust all hosts use "*" as the only pattern.
    • https://kb.netapp.com/data-mgmt/SnapCenter/SC_KBs/SCE_restore_failing_to_find_source_LUN_s_iGroup
      Pre Restore, Completed with warning : Failed to verify database and log for restore operation: Mount database failed with error 'Error. Failed to mount the Snapshot copy.Failed to mount the resource: ...Pre Restore, Completed with warning : Failed to verify database and log for restore operation: Mount database failed with error 'Error. Failed to mount the Snapshot copy.Failed to mount the resource: <DB_Path> from snapshot: <snapshot_name>. The source LUN's iGroup does not exist. <Time_stamp> DEBUG SnapManagerWeb_<JobID> PID=[9076] TID=[34] (111) Found Virtual Machine Disks (VMDKs), but failed to resolve the storage footprint since no vSphere host is configured with SnapCenter.