Skip to main content
NetApp Knowledge Base

SolidFire upgrade fails with ex=sas2flash fix failed

Views:
226
Visibility:
Public
Votes:
0
Category:
element-software
Specialty:
solidfire
Last Updated:

Applies to

  • Element Software 11.0
  • Element Software 10.4
  • Management Node 11.0
  • SolidFire Nodes

Issue

During an upgrade of SolidFire nodes to Element Version10.4 or Element Version 11.0, the upgrade can fail with the following errors:

  • When upgrading to Element Version 10.4
    • 2019-01-21 20:25:56: FixSas2Flash Fixing symlink on Node 10
      2019-01-21 20:25:56: Upgrade error: packageName=[/home/admin/solidfire-rtfi-neon-patch4-10.4.0.35.iso] ex=[sas2flash fix failed on <NODE_NAME>. Contact NetApp support for assistance.]
      solidfire-fdva-sodium /home/admin #
  • When upgrading to Element Version 11.0
    • 2019-01-18 18:36:59: FixSas2Flash Fixing symlink on Node 10
      2019-01-18 18:37:00: Upgrade error: packageName=[/tmp/solidfire-rtfi-sodium-11.0.0.781.iso] ex=[sas2flash fix failed on <NODE_NAME>. Contact NetApp support for assistance.]
      solidfire-fdva-sodium /tmp #

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.