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NodeOffline alert due to Power outage

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Last Updated:

Applies to

  • NetApp H-series
  • NetApp SF-Series product line
  • NetApp Element software


Errors in NetApp SolidFire Active IQ:

  • nodeOffline
  • The SolidFire Application cannot communicate with node ID <X>
  • The SolidFire Application cannot communicate with Witness node having node ID# X
  • A metadata service is unhealthy and SolidFire is attempting to migrate data away from it

In some cases, you wont be able to see any log entries during the power outage from BMC events nor on storage logs except the node started to boot up.

2024-01-19T05:13:50.172523Z DBYHCISTRNOD002 kernel: [    0.000000] Linux version 4.19.37-solidfire7 (root@8ab78c7ad01d) (gcc version 7.3.0 (Gentoo 7.3.0-r1 p1.1)) #1 SMP Wed Jun 24 20:10:57 UTC 2020
2024-01-19T05:13:50.172523Z DBYHCISTRNOD002 kernel: [    0.000000] Command line: BOOT_IMAGE=kernel ro root=UUID=f7911e9c-cf70-418b-98f8-d4fc94ed259e rootwait=60 console=ttyS1,115200n8 console=tty0 vga=791 net.ifnames=0 biosdevname=0 crashkernel=512M,high ghes_edac.force_load=1  quiet urtfidebug initrd=preboot_microcode.cpio,initramfs
2024-01-19T05:13:50.172523Z DBYHCISTRNOD002 kernel: [    0.000000] KERNEL supported cpus:
2024-01-19T05:13:50.172523Z DBYHCISTRNOD002 kernel: [    0.000000]   Intel GenuineIntel
2024-01-19T05:13:50.172523Z DBYHCISTRNOD002 kernel: [    0.000000]   AMD AuthenticAMD


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