Skip to main content
NetApp Knowledge Base

Element Create Datastore Operation fails due to volume not visible to host

Last Updated:

Applies to

  • NetApp SolidFire Cluster
  • NetApp Hybrid Cloud Infrastructure (HCI) Cluster
  • Management Services for Element Software and NetApp HCI v2.23.64
  • NetApp Element Plug-in for vSphere Client v5.1
  • VMware ESXi v7.0 Update 3

Configuration Details:

  • Challenge-Handshake Authentication Protocol (CHAP) enable on all volumes
  • Dynamic Discovery enabled on all hosts
  • No volume access groups


After executing the NetApp Element Plug-in Wizard to create a new volume and datastore from within a Netapp SolidFire or HCI cluster, the volume is presented to the VMware host, but the host itself seems to indicate it’s already logged into the new volume/target with the expected 2 iscsi sessions. As a result, the NetApp Element Plug-In is not able to access the new volume and the following message below is displayed from the vCenter vSphere UI:




Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.