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SSH timeouts between user and password input

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ontap-9
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core
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Applies to

ONTAP 9.11.1

Issue

  • SSH to one of the management LIFs (node or cluster) times out
  • Error can be found in EMS and/or messages

Wed Sep 06 11:02:54 +0200 [stclpp10a-01: sshd: sshd.loginGraceTime.expired:error]: Timeout before password authentication for remote host 10.180.110.3.

  • Or messages:

Wed Sep 06 2023 11:37:12 +02:00 [auth:error] 1 2023-09-06T11:37:12.674340+02:00 stclpp10a-01 sshd 83457 - - error: get_socket_address: getnameinfo 4 failed: Name does not resolve

  • Intercluster LIF has the management-dns-client service:

::> network interface show -vserver Vserver1 -lif lif1 -fields service-policy,services,vserver,lif
vserver       lif                              service-policy                              services
------------- ---------------------- ----------------------------- ----------------------------------------
Vserver1    intercluster_lif1             custom-system-11737         intercluster-core,management-https,management-dns-client,backup-ndmp-control

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