Deletion of NVE volume fails due to one or more key servers unavailable
Applies to
- ONTAP 9
- NetApp Volume Encryption (NVE)
- External Key Manager (EKM)
Issue
- Deleting an NVE volume fails with the below error:
Cluster::> volume delete -vserver SVM1 -volume APP_01
Error: command failed: One or more key servers are unavailable for Vserver "SVM1". Use the "security key-manager
external show-status -vserver SVM1" command to check the status of the key servers. Verify that the network
configuration is correct.
- The external key management server is unresponsive:
Cluster::> security key-manager external show-status -vserver SVM1
Node Vserver Key Server Status
---- ------- ------------------------------------------- ---------------
Cluster1-01
SVM1
172.XX.XXX.122:5696 not-responding
172.XX.XXX.123:5696 not-responding
Cluster1-02
SVM1
172.XX.XXX.122:5696 not-responding
172.XX.XXX.123:5696 not-responding
4 entries were displayed.