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AutoSupport in ONTAP fails to deliver over HTTPS due to error:0A000152:SSL routines::unsafe legacy renegotiation disabled

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Category:
ontap-9
Specialty:
CORE
Last Updated:

Applies to

  • ONTAP 9
  • AutoSupport
    • HTTPS
  • Network firewall

Issue

AutoSupports are failing to send due to the following error in Notifyd.log. (How to check Notifyd.log)

[kern_notifyd:info:1911] (category: 1911:0:deliver) (emittime: 6/15/2023 14:59:35) (message: TLSv1.0 (OUT), TLS header, Certificate Status (22):)
[kern_notifyd:info:1911] (category: 1911:0:deliver) (emittime: 6/15/2023 14:59:35) (message: TLSv1.3 (OUT), TLS handshake, Client hello (1):)
[kern_notifyd:info:1911] (category: 1911:0:deliver) (emittime: 6/15/2023 14:59:35) (message: STATE: PROTOCONNECT => PROTOCONNECTING handle 0x80e2a4808; line 2000 (connection #0))
[kern_notifyd:info:1911] (category: 1911:0:deliver) (emittime: 6/15/2023 14:59:35) (message: TLSv1.2 (IN), TLS header, Certificate Status (22):)
[kern_notifyd:info:1911] (category: 1911:0:deliver) (emittime: 6/15/2023 14:59:35) (message: TLSv1.3 (IN), TLS handshake, Server hello (2):)
[kern_notifyd:info:1911] (category: 1911:0:deliver) (emittime: 6/15/2023 14:59:35) (message: TLSv1.2 (OUT), TLS header, Unknown (21):)
[kern_notifyd:info:1911] (category: 1911:0:deliver) (emittime: 6/15/2023 14:59:35) (message: TLSv1.2 (OUT), TLS alert, handshake failure (552):)
[kern_notifyd:info:1911] (category: 1911:0:deliver) (emittime: 6/15/2023 14:59:35) (message: error:0A000152:SSL routines::unsafe legacy renegotiation disabled)

 

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