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NetApp Knowledge Base

The mediatoradmin password cannot be reset

Last Updated:

Applies to

  • ONTAP 9
  • MetroCluster IP 
  • New installation of ONTAP Mediator 1.3


  • Mediator can't be added to the MetroCluster because of an incorrect username or password
  • Any activity requiring the mediatoradmin user or password fails with error:
     API credential not valid: invalid username or password
  • Reinstalling ONTAP Mediator and using a very simple password doesn't resolve the issue

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