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Aggregate offline after takeover due to missing disk drives X357_SLNGE3T8ATE

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aff-series
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hw
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Applies to

  • Disks X357_SLNGE3T8ATE running firmware NA54 and below
  • ONTAP 9

Issue

Aggregate offline following a takeover event

  • EMS log reports multiple disks failing with the following error:

scsi.cmd.pastTimeToLive:error]: Disk device 0c.11.17: request failed after try #1: cdb 0x5e:01.
disk.readReservationFailed:error]: Disk read reservation failed on 0c.11.17 CDB 0x5e:01 - SCSI:aborted command (b 2f 10)
diskown.errorDuringIO:error]: error 20 (disk operation timed out) on disk 0c.11.17 (S/N XXXXXXXX) while reading reservation state
raid.notify.on.non.persistent.failure:debug]: Received SDM_NOTIFY_ON_NON_PERSISTENT_FAILURE for disk uid, originating sysid XXXXXXXXX.
raid.notify.on.non.persistent.failure.fatal:debug]: Failing disk due to SDM_NOTIFY_ON_NON_PERSISTENT_FAILURE for disk 0c.11.17, error 22, reason 21, originating sysid XXXXXXXXX, owner 3.

raid.config.disk.not.responding:notice]: Disk 0c.11.15 Shelf 11 Bay 15 [NETAPP   X357_SLNGE3T8ATE NA54] S/N [XXXXXXXX] is not responding.

  • Aggregate fails to come online

raid.stripe.replay.volume.offline:notice]: Aggregate partner: aggr_2 is not online.
raid.assim.rg.missingChild:debug]: Aggregate partner:aggr_2, rgobj_verify: RAID object 0 has only 16 valid children, expected 23.
raid.assim.plex.missingChild:debug]: Aggregate partner:aggr_2, plexobj_verify: Plex 0 only has 0 working RAID groups (1 total) and is being taken offline
raid.assim.mirror.noChild:debug]: Aggregate partner:aggr_2, mirrorobj_verify: No operable plexes found.

  • SYSCONFIG-R section

*** This system has failed.
Any adapters shown below are those of the live partner
Aggregate aggr_2 (failed, raid_dp, partial, fast zeroed) (block checksums)
  Plex /aggr_2/plex0 (offline, failed, inactive)
    RAID group /aggr_2/plex0/rg0 (partial, block checksums)

      RAID Disk    Device      HA  SHELF BAY CHAN Pool Type  RPM  Used (MB/blks)    Phys (MB/blks)
      ---------    ------      ------------- ---- ---- ---- ----- --------------    --------------
      dparity     0c.11.12    0c    11  12  SA:B   0   SSD   N/A 3662580/7500964352 3662830/7501476528 (fast zeroed)
      parity      0b.12.12    0b    12  12  SA:A   0   SSD   N/A 3662580/7500964352 3662830/7501476528 (fast zeroed)
      data    FAILED          N/A                        3662580/ -
      data    FAILED          N/A                        3662580/ -
      data    FAILED          N/A                        3662580/ -
      data    FAILED          N/A                        3662580/ -
      data    FAILED          N/A                        3662580/ -
      data        0b.12.15    0b    12  15  SA:A   0   SSD   N/A 3662580/7500964352 3662830/7501476528 (fast zeroed)
      data        0c.11.16    0c    11  16  SA:B   0   SSD   N/A 3662580/7500964352 3662830/7501476528 (fast zeroed)
      data        0b.12.16    0b    12  16  SA:A   0   SSD   N/A 3662580/7500964352 3662830/7501476528 (fast zeroed)
      data    FAILED          N/A                        3662580/ -
      data        0b.12.17    0b    12  17  SA:A   0   SSD   N/A 3662580/7500964352 3662830/7501476528 (fast zeroed)
      data        0c.11.18    0c    11  18  SA:B   0   SSD   N/A 3662580/7500964352 3662830/7501476528 (fast zeroed)
      data        0b.12.18    0b    12  18  SA:A   0   SSD   N/A 3662580/7500964352 3662830/7501476528 (fast zeroed)
      data        0c.11.19    0c    11  19  SA:B   0   SSD   N/A 3662580/7500964352 3662830/7501476528 (fast zeroed)
      data        0b.12.19    0b    12  19  SA:A   0   SSD   N/A 3662580/7500964352 3662830/7501476528 (fast zeroed)
      data        0c.11.20    0c    11  20  SA:B   0   SSD   N/A 3662580/7500964352 3662830/7501476528 (fast zeroed)
      data        0b.12.20    0b    12  20  SA:A   0   SSD   N/A 3662580/7500964352 3662830/7501476528 (fast zeroed)
      data        0c.11.21    0c    11  21  SA:B   0   SSD   N/A 3662580/7500964352 3662830/7501476528 (fast zeroed)
      data        0b.12.21    0b    12  21  SA:A   0   SSD   N/A 3662580/7500964352 3662830/7501476528 (fast zeroed)
      data        0c.11.22    0c    11  22  SA:B   0   SSD   N/A 3662580/7500964352 3662830/7501476528 (fast zeroed)
      data        0b.12.22    0b    12  22  SA:A   0   SSD   N/A 3662580/7500964352 3662830/7501476528 (fast zeroed)
      data    FAILED          N/A                        3662580/ -
      Raid group is missing 7 disks.

 

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