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vscan timeouts occur when max-file-size is set too high

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Category:
ontap-9
Specialty:
nas
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Applies to

  • ONTAP 9
  • VSCAN

Issue

  • When the on-access-policy for an external virus-scanning server (VSCAN server) has too high a value for max-file-size, the scanner is unable to complete requests within the configured timeout
  • This can lead to scan failures, and potentially access issues for large files which could be exempted from scanning with a lower max-file-size setting.

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