Applies to ONTAP 9 VSCAN Issue When the on-access-policy for an external virus-scanning server (VSCAN server) has too high a value for max-file-size, the scanner is unable to complete requests within ...Applies to ONTAP 9 VSCAN Issue When the on-access-policy for an external virus-scanning server (VSCAN server) has too high a value for max-file-size, the scanner is unable to complete requests within the configured timeout This can lead to scan failures, and potentially access issues for large files which could be exempted from scanning with a lower max-file-size setting.