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NetApp Knowledge Base

Vscan scan timeouts lead to access issues in certain scenarios

Last Updated:

Applies to

  • ONTAP 9
  • Vscan


  • Access issues might be observed in files served by a CIFS server because of an unresponsive or misconfigured Vscan server.
  • When attempting to access files from the CIFS server, client displays an error message stating An internal error occurred and cannot access files they have permissions to.


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