Skip to main content
NetApp Knowledge Base

Unable to access shares using SMB1

Views:
1,172
Visibility:
Public
Votes:
1
Category:
ontap-9
Specialty:
nas
Last Updated:

Applies to

  • ONTAP 9
  • FlexGroup
  • CIFS

Issue

  •  Unable to access shares hosted on FlexGroup volume using SMB1
    • Seeing "Access Denied" when attempting to access share from SMB1 client, such as Windows XP
    • The same share is accessible from SMB2 and up clients 
    • Not seeing any permission issues in configuration or with "sectrace" command 
    • CIFS access issues from a specific client, the EMS logs show the following which matches that clients IP:

Nblade.noSmbVerNegotiated: For Vserver "vserver", Data ONTAP(R) could not negotiate with the client "192.168.139.61" because it does not support any of the SMB protocol versions that the client sent in the list "<PC NETWORK PROGRAM 1.0;LANMAN1.0;Windows for Workgroups 3.1a;LM1.2X002;LANMAN2.1;NT LM 0.12>".

 

 

Sign in to view the entire content of this KB article.

New to NetApp?

Learn more about our award-winning Support

NetApp provides no representations or warranties regarding the accuracy or reliability or serviceability of any information or recommendations provided in this publication or with respect to any results that may be obtained by the use of the information or observance of any recommendations provided herein. The information in this document is distributed AS IS and the use of this information or the implementation of any recommendations or techniques herein is a customer's responsibility and depends on the customer's ability to evaluate and integrate them into the customer's operational environment. This document and the information contained herein may be used solely in connection with the NetApp products discussed in this document.