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The program cannot open the required dialog box ... joined to a domain

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Category:
ontap-9
Specialty:
nas
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Applies to

  • ONTAP 9.x
  • CIFS/SMB
  • LDAPS

Issue

  • When operating on a CIFS/SMB share the Windows client reports:

Error:The program cannot open the required dialog box because it cannot determine whether the computer named "" is joined to a domain

 

  • LDAPS is enabled as per vserver cifs security show
  • EMS may report an error with secd.ldap.noservers: None of the LDAP servers configured for Vserver (vserver) are currently accessible via the network for LDAP service 
  • SECD may report 
    Required certificate with CA CERTIFICATE_AUTHORITY is not installed

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